How does therapy work?


We consider your privacy to be extremely important. Maintaining confidentiality is part of our Code of Ethics. The only exception to keeping your information private this is where we are legally and ethically obliged to share necessary information in extreme situations, such as if you are at risk of causing serious harm to yourself or others. However, even then we will strive to share only necessary information with services or individuals who can help keep you or others safe, and we will always try to discuss this with you first if possible. Psychologists (like other professionals) must also report concerns of abuse of children. You can give your psychologist permission to share information with others, for example, where you have requested a report, or wish your psychologist to discuss your case with another health professional, family member, teacher or anyone else.

Our commitment to confidentiality means that we will never be offended if you don't say hello if we bump into each other at the supermarket!

What is a clinical psychologist?

For More Information

NZ College of Clinical Psychologists

New Zealand Psychological Society

Computer Assisted Learning for the Mind

Depression and Anxiety

Mental Health Foundation

Ministry of Health Healthline

New Zealand Psychologists Board


The Lowdown

Get in Touch With Us

Contact Information

For an appointment or to discuss if our service is the right one for you please contact:

Dr. Willem Louw
Highland Park Medical Centre (Wednesdays)
Clinical Psychologist
Mobile: 021 138 7602


Nishi Rai-Parkhill
Highland Park Medical Centre (Thursdays 9:30am – 5:30pm)
or at her consulting room at Sylvia Park (appointments by arrangement)
Clinical Psychologist
Mobile: 027 222 0240


Anneline Mordaunt
Pakuranga Medical Centre (Mondays and Tuesdays 10:00am – 4:00pm, Wednesdays and Thursdays 10:00am – 2:00pm)
Highland Park Medical Centre (Fridays 9:30am – 3:30pm)
Clinical Psychologist
Mobile: 021 039 6702

Dr. Manish Parswani
Pakuranga Medical Centre (Wednesday and Thursday 2:00pm – 6:00pm, Saturday 10:00am – 1:00pm)
Clinical Psychologist
Mobile: 021 068 6040


Claire Runtzler
Highland Park Medical Centre (Mondays and Tuesdays 8:00am – 3:30pm)

Online sessions (Monday, Tuesday and Friday afternoons)
Clinical Psychologist
Mobile: 027 505 6450


Kahn Higgs
Highland Park Medical Centre (Monday to Wednesdays 5:00pm – 7:00pm, Thursdays 6:00pm – 8:00pm, Saturdays 8:30am – 12:30pm) or at his consulting room at
Eastern Beach (appointments by arrangement)
Clinical Psychologist
Mobile: 021 203 5439


Penny Kokot Louw
Highland Park Medical Centre 
Clinical Psychologist
Mobile: Penny is not currently consulting and is not accepting referrals for the time being