Muslim Mother and Son

East Auckland Psychology provides high quality assessment and therapy for a range of difficulties to people in the Howick / Pakuranga / Manukau region of Auckland


Our Services

Psychological Therapy

Our providers are all experienced clinical psychologists from a range of backgrounds. 

Depending on the clinician, we offer assessment, diagnosis and treatment for adolescents and adults, couples and families with a range of mental health concerns.


Our areas of work include:

  • mood and anxiety disorders

  • sleep difficulties

  • grief, loss, adjustment

  • chronic medical conditions

  • parenting or postnatal concerns

  • relationship difficulties 

  • work stress, burnout or occupational concerns

  • preparation for and recovery from weight loss surgery

  • ACC assessments and treatment for mental injury due to physical injury and mental injury due to sexual abuse


We do not offer Family Court or custody assessments.

We offer professional supervision to mental health professionals, including:

  • clinical supervision of psychologists, counsellors and other mental health professionals, including ACC-contracted providers

  • supervision of specialist medicolegal report-writing, such as ACC mental injury assessments and Parole Board reports


Some of our psychologists offer expert assessment and medicolegal services, for example: 

  • adult intellectual disability assessments

  • forensic assessments for youth and adult offenders

  • mental health assessments for third parties such as Oranga Tamariki

  • ACC mental injury assessments

  • We do not offer Family Court or custody assessments.



Our Psychologists

Dr. Willem Louw

Nishi Rai-Parkhill

Anneline Mordaunt

Claire Runtzler

Dr. Manish Parswani

Kahn Higgs

Penny Kokot Louw


Appointment and Fees

How do I make an appointment?

You may be referred via your GP or another agency, or you are also welcome to contact us directly.
Each psychologist runs their own diary and makes their own appointments. Please contact the psychologist you wish to see directly via email or phone.
You are likely reach voicemail if we are in a session – please leave a message and we will return your call as soon as we can.

What are your fees?

Our fees vary depending on the services provided. A standard consultation is usually somewhere between $170-$184 (GST-inclusive) for a 50-minute consultation. Please contact your preferred psychologist directly to enquire about their fee.
Payment is expected at time of consultation (EFTPOS is available. Some of our clinicians also offer credit card facilities for an additional small administrative cost).
Invoiced services, professional supervision, couples / groups, offsite consultations and other specialist work may be charged at different rates.

What is your cancellation policy?

If you need to cancel or reschedule an appointment, we require at least 24 hours notice to avoid being charged part or all of the fee. This allow us enough time to offer the appointment to another client who may be on a cancellation list waiting for an appointment.

How many sessions will I need?

It is difficult to predict how many sessions you may need to assist you in reaching your goals. However, we are committed to providing short term, goal-oriented, effective therapy usually targeted around 6-12 sessions. We will work with you to identify goals, and will regularly review progress to ensure we are working effectively.
If you have been referred by your GP via a funded programme such as the CCM Depression Programme, you would usually be funded for between 3-6 sessions.

Do you work after hours?

At Highland Park Medical Centre we have a clinician available on Thursday evenings until 8pm, and some clinicians may have availability on other evenings until 6pm.
At Pakuranga Medical Centre we have a clinician available on some weekday evenings until 6pm or 7pm.

Will my information be kept private?

Clinical psychologists are bound by the NZ Psychologists Code of Ethics. This means that we are bound to keep your information confidential unless you give us permission to share it (e.g. it may be helpful to share relevant issues with your GP or with certain members of your family).
There is one important exception to this rule: if you are at risk of seriously harming yourself or someone else we may be legally obliged to break confidentiality to protect yourself and/or others. However, if this is necessary we would make every effort to discuss this process with you and agree on a joint plan of action to ensure your safety and dignity.
If you are consulting with us for the purpose of preparing a report for a third party (e.g. Oranga Tamariki, ACC), then limits on confidentiality will be determined by the purpose of the report, and will be discussed with you in advance.


Get in Touch With Us

Contact Information

For an appointment or to discuss if our service is the right one for you please contact:

Dr. Willem Louw
Highland Park Medical Centre (Wednesdays)
Clinical Psychologist
Mobile: 021 138 7602


Nishi Rai-Parkhill
Highland Park Medical Centre (Thursdays 9:30am – 5:30pm)
or at her consulting room at Sylvia Park (appointments by arrangement)
Clinical Psychologist
Mobile: 027 222 0240


Anneline Mordaunt
Pakuranga Medical Centre (Mondays and Tuesdays 10:00am – 4:00pm, Wednesdays and Thursdays 10:00am – 2:00pm)
Highland Park Medical Centre (Fridays 9:30am – 3:30pm)
Clinical Psychologist
Mobile: 021 039 6702

Dr. Manish Parswani
Pakuranga Medical Centre (Wednesday and Thursday 2:00pm – 6:00pm, Saturday 10:00am – 1:00pm)
Clinical Psychologist
Mobile: 021 068 6040


Claire Runtzler
Highland Park Medical Centre (Mondays and Tuesdays 8:00am – 3:30pm)

Online sessions (Monday, Tuesday and Friday afternoons)
Clinical Psychologist
Mobile: 027 505 6450


Kahn Higgs
Highland Park Medical Centre (Monday to Wednesdays 5:00pm – 7:00pm, Thursdays 6:00pm – 8:00pm, Saturdays 8:30am – 12:30pm) or at his consulting room at
Eastern Beach (appointments by arrangement)
Clinical Psychologist
Mobile: 021 203 5439


Penny Kokot Louw
Highland Park Medical Centre 
Clinical Psychologist
Mobile: Penny is not currently consulting and is not accepting referrals for the time being