If You Are In Crisis

We unfortunately do not offer emergency or crisis services.

If you or someone you care about is experiencing a crisis or needs to speak to a counsellor immediately, please contact your GP or you can ring one of the following telephone counselling helplines:

Lifeline 0800 543 354 or (09) 522 2999
Youthline 0800 376 633

It is also often helpful to speak to someone you trust such as a family member, GP, friend, neighbour, colleague, kaumatua, kuia or church elder.

Other helpline numbers

  • National Depression Helpline, freephone 0800 111 757
  • The Lowdown website, text 5626
  • Gambling Problem Helpline 0800 654 655
  • Alcoholics Anonymous 0800 229 6757
  • Alcohol Drug Helpline 0800 787 797
  • Samaritans 0800 726 666 (free call number for lower North Island)
  • OUTLine (Formerly Gay/Lesbian Line) 0800 688 5463
  • Chinese Lifeline 0800 888 880

Get in touch with us

Contact Information

For an appointment or to discuss if our service is the right one for you please contact:

Dr. Willem Louw
Highland Park Medical Centre (Wednesdays)
Clinical Psychologist
Mobile: 021 138 7602
Email: willem@eastaucklandpsychology.co.nz

Nishi Rai-Parkhill
Highland Park Medical Centre (Thursdays 9:30am – 5:30pm)
or at her consulting room at Sylvia Park (appointments by arrangement)
Clinical Psychologist
Mobile: 027 222 0240
Email: nishi@eastaucklandpsychology.co.nz

Anneline Mordaunt
Pakuranga Medical Centre (Monday – Thursday 1:00pm – 6:00pm)
Highland Park Medical Centre (Fridays 9:30am – 4:30pm)
Clinical Psychologist
Mobile: 021 039 6702
Email: annie@eastaucklandpsychology.co.nz

Dr. Manish Parswani
Pakuranga Medical Centre (Wednesday and Thursday 2:00pm – 6:00pm, Saturday 10:00am – 1:00pm)
Clinical Psychologist
Mobile: 021 068 6040
Email: manish@eastaucklandpsychology.co.nz

Claire Runtzler
Highland Park Medical Centre (Mondays and Tuesdays 8:00am – 3:30pm)
Clinical Psychologist
Mobile: 027 505 6450
Email: claire@eastaucklandpsychology.co.nz

Kahn Higgs
Highland Park Medical Centre (Thursdays 6:00pm – 8:00pm) or at his consulting room at
Eastern Beach (appointments by arrangement)
Clinical Psychologist
Mobile: 027 602 3530 /  021 203 5439
Email: kahn@eastaucklandpsychology.co.nz

Penny Kokot Louw
Highland Park Medical Centre 
Clinical Psychologist
Mobile: Penny is not currently consulting and is not accepting referrals for the time being
Email: penny@eastaucklandpsychology.co.nz